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The following streets are maintained by the Region of Niagara:

• Livingston Avenue
• Main Street (East and West)
• Christie Street
• Mountain Road
• South Service Road (Includes Clarke Street)
• Mud Street (East and West)
• Casablanca Boulevard
• Bartlett Avenue

If a dead animal is being reported on one of these streets please contact the Niagara Region directly at 1-877-552-5579.

If a dead animal is NOT being reported on one of these streets please contact the Lincoln County Humane Society directly at 905-682-0767 or 1-800-263-2469.

To report a dog complaint, please fill out the report a problem form using the link below or call the Town Hall at 905-945-9634. 

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However if there is an immediate Public Safety Concern, the police should be notified 905-945-2211.

The exception to this is if rabies is suspected.

In the case of suspected rabies, Town of Grimsby residents should contact the Lincoln County Humane society at 905-682-0767 or 1-800-263-2469 as this agency is responsible under the Rabies Contingency Plan to arrange for the pick up of wildlife suspected of having rabies.

If human contact has been made with wildlife/animals suspected of having rabies, contact the Region of Niagara Health Department 905-688-3762 or 1-800-263-7248.

For any additional information in regards to wildlife concerns please visit Wildlife Information or call the Town Hall at 905-945-9634.

For any garbage collection inquiries please contact the Niagara Region directly at www.niagararegion.ca/waste or 905-356-4141 / 1-800-594-5542.

The Region of Niagara is responsible for issues occurring on certain roads in Grimsby.

The following streets are maintained by the Region of Niagara:

• Livingston Avenue
• Main Street (East and West)
• Christie Street
• Mountain Road
• South Service Road (Includes Clarke Street)
• Mud Street (East and West)
• Casablanca Boulevard
• Bartlett Avenue

To report a garbage dumping/litter issue on one of these streets please contact the Niagara Region directly at www.niagararegion.ca/waste or 905-356-4141 / 1-800-594-5542.

If a garbage dumping/litter issue is NOT being reported on one of these streets, please fill out the report a problem form using the link below or call the Operations Centre after hours at 905-945-9201 to reach the After Hours Call Answering Service.

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To report a parking infraction issue please fill out the report an issue form using the link below or call Town Hall at 905-945-9634.

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To report an other parking related issue please fill out the report an issue form using the link below or call Town Hall at 905-945-9634.

Report an Issue Online

CN Public Inquiry Line

CN’s Public Inquiry Line is the central point of contact for the public with non-emergency concerns, such as:

• Noise
• Train whistling
• General property maintenance
• Etc.

To contact the team:
(Monday to Friday, from 8 a.m. to 6 p.m., ET)
1-888-888-5909 | contact@cn.ca

CN Police

CN Police staff will answer emergency calls and dispatch officers when appropriate.

There are many reasons to call CN Police, such as:

• Trespassing on tracks
• Unlawful activity
• Crossing signal defect
• Etc.

To contact CN Police
Emergencies: 1-800-465-9239 (24/7)
Non-urgent suspicious activities: CNPoliceTipLine@cn.ca

Pothole Issue

To report a pothole issue, please fill out the report an issue form using the link below or call the Operations Centre at 905-945-9201.

 Report an Issue Online

Road Sign Issue (For example: Downed Stop Sign)

To report a roads sidewalk issue, please fill out the report an issue form using the link below or call the Operations Centre at 905-945-9201.

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During periods when Town Winter Maintenance staff are fully involved in a winter event or the following cleanup period, Town staff will receive your message however, NO response will made back. 

If you have a winter concern related to emergency responder's ability to access your road, please be advised that emergency respondents are in contact with Town winter maintenance personnel.

Please visit Winter Maintenance for additional information regarding snow clearing.

Immediate Actions

Contact Grimsby Power at 905-945-5437 to have your power shut off to prevent shock or electrocution in the event that water has risen above outlets, near the electrical panel, furnace, etc.

If you suspect the flooding could be the result of a sewer back-up, do not use toilets and sinks unless it is absolutely necessary until the issue has been resolved. Any water sent down the drain may end up in your basement.

Contact the Operations Centre at 905-945-9201. Town staff will inspect the problem, assess the flooding and attempt to determine the source(s) of the flooding.

Contact your home insurance company to establish if you are insured.

Health and Safety Considerations

Be mindful of your health and safety with a flooded basement. Homeowners could be exposed to waterborne diseases, corrosive cleaning agents and irritants found in leftover sludge from a flooded basement.

Electrical accidents may occur because of contact with water and electricity. Stay away from electrical equipment. Have a licensed electrical contractor assess the situation to determine if there are potential electrical hazards.

Water could extinguish a pilot light on a gas appliance. If you detect gas, leave the house immediately and contact the gas company.

If attempting to clean-up yourself:

1. Keep children and pets out of the affected area until cleanup has been completed.

2. Dress appropriately – wear full-length clothing, gloves, protective eyeglasses, rubber boots and a mask.

3. Discard all contaminated items that cannot be washed and disinfected (i.e. textiles).

4. Discard any packaged or non-packaged food items that may have come in contact with the flood waters.

5. Wash all surfaces with hot water and liquid detergent, rinse and thoroughly dry and ventilate the area.

6. Sanitize walls and floors using a solution of household bleach (mix 1 cup bleach with 5 gallons of water).

7. Wash all clothes worn during the cleanup in hot water and detergent.

To report speeding and aggressive driving please contact the Niagara Regional Police directly at 905-945-2211.

For all other speeding and traffic safety questions or concerns please complete the online form.

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To report a traffic signal issue please contact the Niagara Region directly at 905-984-3690 or 1-877-552-5579.

For all other intersection related questions or concerns please complete the online form.

Report an Issue Online

For any road sign related questions or concerns please complete the online form.

Report an Issue Online

 For any other traffic related questions or concerns please complete the online form.

Report an Issue Online

Grimsby Power Inc. is the electricity power provider for the Town of Grimsby.

For information regarding a power interruption, please visit Current Power Interruptions.