Office of the Town Manager

The Town Manager is responsible for the oversight and administration of the Town of Grimsby's programs and services. The Town Manager implements the policies and direction of Council, acting as the main contact between the corporation and the elected officials. With support from the senior management team, the Town Manager develops and directs strategic initiatives for the organization. The Office of the Town Manager is also responsible for corporate communications and stakeholder relations.

Administration Department

The Administration Department is responsible for a variety of corporate, administrative and legislative functions. The Administration Department is generally the first point of contact for the public and for other agencies and governments. 

Some department functions include:

  • Statutory duties of the municipal clerk
  • Issues various licenses, including lottery licenses
  • Manages the Town's records
  • Conducts municipal elections
  • Prepares Council agendas and minutes
  • Administration of the Town's cemeteries
  • Reception and customer service

Building Department

The Building Department ensures existing buildings and properties, as well as all new construction, adhears to municipal, regional and provincial standards and legislation.  

The department's functions include: 

  • Overseeing building permit approval and issuance 
  • Enforcement of the Building Code Act and the Ontario Building Code
  • Reviews development proposals
  • Enforces development agreements 
  • Administration of construction services for new developments
  • Monitors and releases securities associated with the various development agreements
  • Reviews and comments on draft zoning by-law amendments and applications for minor variance and severance 
  • Enforces by-laws (including zoning, signs, building, property standards, waste, graffiti, keeping of animals)

Finance Department 

The Finance Department manages the finances of the Town of Grimsby, including the creation of the annual capital and operating budgets.

Some of the department's functions include:

  • General accounting, accounts payable and accounts receivable
  • Budget management & planning
  • Financial reporting
  • Asset management
  • Procurement and purchasing
  • Water billing
  • Property taxes
  • Human resources and payroll 

Fire Department

The Grimsby Fire Department (GFD) has proudly served the Grimsby community since 1879. Embracing the three lines of defense model for service delivery (i.e. Public Fire and Life Safety Education, Fire Safety Standards and Enforcement, and Emergency Response), GFD has committed to shifting the traditional priorities of fire protection. GFD operates, as a composite department comprised of nine full-time staff and 56 volunteer / part-time firefighters. 

The department functions include:

  • Public fire and life safety education
  • Fire safety standards and enforcement
  • Emergency response
  • Municipal emergency management programming
  • Grimsby Regional Training Center (under MOU with Ontario Fire College)

Information Technology and Service Innovation Department 

The Information Technology and Service Innovation Department is responsible for the management of the Town's IT infrastructure as well as working collaboratively with operational departments to develop innovative solutions through the use of automation and technology in order to meet goals and fulfil the Town’s mission in an efficient and cost effective manner. The department's functions include:

  • Developing governance and policies for IT architectures
  • Assisting with the technical analysis, design, procurement and implementation
  • Support of network infrastructure, communications system and spatial solutions
  • Maintaining network security and technology services

Public Works Department

The Public Works department administers the construction, operation and maintenance of the physical infrastructure of the Town such as road network, water and wastewater systems and construction activities.

The department functions include:

  • The construction and maintanence of the Town's roads, storm sewers, bridges, culverts, sidewalks and streetlights
  • Ensuring the Town has safe clean drinking water, maintains sanitary sewers and storm water management ponds
  • Winter weather management including plowing, salting and sanding
  • New development servicing construction and roads
  • Public Works Committee - agendas and minutes

Planning and Development Department

The Planning and Development department oversees planning initiatives to support effective and responsible growth and development in Grimsby. The department is responsible for a wide variety of functions associated with planning and land use.

The department functions include:

  • Policy development
  • Development applications and analysis
  • Administration of the Town's official plan and secondary plans

Recreation, Facilities and Culture Department

The Recreation, Facilities and Culture department fosters the wellbeing of individuals and communities, and are built in natural environments by facilitating the development of sport, recreation, and cultural opportunities, services and facilities. Responsible for services such as community development, children and youth programs, parks, culture services, trails and Town facilities.

The department functions include:

  • Children and youth programs and services
  • Seniors services and Grimsby Seniors club
  • Community development 
  • Special events
  • Facility services
  • Parks and trails
  • Culture Services including Art Gallery and Museum
  • Tree services

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