Water and Wastewater Billing Update

Water and wastewater bills for the final portion of 2025 consumption have now been mailed. These bills cover usage up to December 31, 2025, and are being issued under the old billing structure. This marks the last bill you will receive under the old system. 

Your bill includes:

• Water and wastewater usage charged at 2025 rates
• Fixed water charges, prorated to reflect the length of this billing period
• Charges covering the period from your last bill to December 31, 2025

For customers enrolled in a pre-authorized payment plan, the balance owing will be withdrawn on February 19, 2026.

Under the old system, wastewater costs were collected in two ways:

• Partly through your water bill, based on consumption
• Partly through a wastewater tax levy on your property tax bill, known as a Special Area Rate (SAR)

What’s Coming Next

Your next water bill will arrive in March 2026 and will reflect the new billing system. It will include:

• Fixed and variable water and wastewater charges
• Usage for January and February 2026

What to Expect Under the New Billing System

• Bills will be based on:
• Your water meter size (fixed charges)
• Your actual water usage (variable charges)
• Water bills will be issued bi-monthly (every other month) beginning in March
• The wastewater tax levy (SAR) will be eliminated from your final tax bill in 2026
• 100% of water and wastewater services will now appear on your water bill

Estimate Your Future Water Bills

Residents can estimate future water bills using the Town’s online calculator:
https://www.grimsby.ca/living-in/property-taxes/water-calculator/ 

To use the calculator, you’ll need to know your water meter size. Most residential properties have a meter smaller than one inch, typically 5/8” or 3/4”. Non-residential customers can confirm meter size by contacting the Town.

Looking Ahead

The Town will continue exploring e-billing options and online tools that allow customers to monitor their account and water consumption more easily.

For more information, visit www.letstalkgrimsby.ca/waterbillingupdates, call 905-945-9634 ext. 2210, or email water@grimsby.ca.

To stay informed about Town updates, residents are encouraged to subscribe to the Town’s news page at grimsby.ca/subscribe.