Requesting Items
We make it easy for you to place holds on most of the items in our catalogue and request purchases for the items we don't have.
Learn how below:
To place a hold, search our: online catalogue
Do we have the book, audiobook, magazine or DVD you're looking for,but it's currently checked out to someone else? We welcome you to go on the waiting list by placing it on 'hold'. When it's your turn, we'll let you know by phone or email when it's to pick up!
How do I put something on hold?
Cardholders may reserve/hold library materials in person, online, or by phone.
1. To place a hold in person or on the phone, just have your card, the title, and author
information ready and ask a staff member to place the hold for you.
2.To place a hold online, go to our online catalogue, and using your card infomation
and PIN code sign into My Account, then search again for the title you would like.
In the search results, click on the button located beside the title that says place
request and follow the steps. Learn how to access your online account click here.*
*Need help with placing holds online? Call 905.945.5142 and we'll walk you through it!
Go to our: Suggest a Purchase Form
If we missed something great that you feel should be our catalogue please let us know. We welcome your suggestion for additional titles in our collections of books, magazines, DVDs, audiobooks, eBooks and eAudio. If you wish to suggest a title for purchase, suggestions forms are available at the Library Service desk or submit one using our online form.
Please be aware that there is no guarantee that we will purchase your suggested item, but we do consider each one we receive. Please provide as much information as possible
including title, author, format, publication date, and other relevant information.
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Still can't find what you need? Try ordering it from another library through our InterLibrary Loan service, FREE of charge!
